Privacy Policy for U and C wheels Limited

Last Updated: [Date]

1. Introduction

At U and C Wheels limited, we prioritize the privacy of our passengers, shipping clients, and website visitors. This policy outlines how we collect, use, and protect your personal and logistical data across our transport and logistics services.

For questions, contact our Data Protection Officer at:
info@uandcwheels.com

0909 233 2050

2. Data We Collect

For Passengers:

  • Booking details (name, contact, payment)

  • Travel itineraries

  • Accessibility preferences

For Logistics Clients:

  • Cargo manifests & shipment details

  • Business contact information

  • Warehouse/facility access logs

Automated Data (All Users):

  • IP addresses, browser type (via website analytics)

  • GPS/pings from tracked vehicles (for real-time updates)

3. How We Use Your Data

Purpose Examples
Service Delivery Booking confirmations, shipment tracking
Safety & Compliance Driver logs, cargo security checks
Improvements Route optimization, fleet maintenance
Legal Obligations Customs documentation, tax records

4. Data Sharing & Third Parties

We only share data with:
✅ Verified Partners: Customs brokers, payment processors
✅ Safety Authorities: Accident investigations, regulatory compliance
✅ Service Providers: Cloud storage, IT security firms

We never sell passenger/shipper data to advertisers.

5. Security Measures

  • Transport Data: Encrypted GPS/tracking systems

  • Payments: PCI-compliant processing

  • Facilities: Biometric warehouse access controls

6. Your Rights

You may:
🔹 Request access to your travel/shipment records
🔹 Correct inaccurate booking details
🔹 Delete personal data (where legally permitted)

Submit requests via: [Online Form Link]

7. Policy Updates

Changes will be posted here with prior email/SMS alerts to active clients.

Acknowledgement:
By using our buses, logistics services, or website, you consent to this policy.

Key Improvements:

✔ Industry-Tailored: Addresses both passenger and cargo data needs
✔ Transparent Tables: Clearly maps data uses
✔ Safety Emphasis: Highlights compliance with transport/logistics regulations (e.g., customs, PCI)
✔ Actionable Rights Section: Explains how users can control their data

Need to Add?

  • Country-specific compliance (e.g., GDPR, NDPR)

  • Incident response protocols

  • Insurance/freight claim data retention periods

This version builds trust while meeting legal requirements for your sector. 🚛🔒

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